Gradually

Plug-in Design · 6 Weeks · Estimated 7 min read

Duration

6 Weeks

Role

Product Strategist, User Researcher

Team

Ningyu Fan, Michael Agyeman-Prempeh

Softwares

Figma, Respondent

Gradually — small wins will get you there
01 — Product Highlight

A wellness plug-in for the messy in-between.

Gradually is a browser-based wellness tool designed to support students and recent graduates navigating the uncertainty and emotional weight of entering the workforce. It combines affirmation-based nudges, personalized goal recommendations, and visual progress tracking to help users build confidence, regulate stress, and celebrate small wins along the way.

Welcome to the journey of growth with Gradually, where every small win is a habitual transformation for long-term wins!

Gradually plugin dashboard with nudges and small win badges
The plugin dashboard: affirmations, badges, and small win logs
02 — Problem Discovery

Preventive healthcare that is invisible, proactive, and emotional.

By analysing 3 macro trends from Frog Design's 2025 Futurescape Report — Unleashing Zero UI, Policy of Prevention, and The Mind-Body Program — my team focused our mutual domain of interests on Speculative Health. We discovered a transformative opportunity to revolutionize preventive healthcare by making it:

We then brainstormed the groups of users that might benefit the most from a smart health solution — and identified an interesting transitioning phase where many young adults finishing academia and entering the workforce experience stress, burnout, and a lack of emotional support. Despite numerous productivity and job-search platforms, few tools acknowledge the emotional weight of this phase. Our team asked:

"How might we envision and design integrative health solutions that support young adults as they enter the early workforce, promoting long-term resilience?"

User group brainstorming sticky notes
User group brainstorming: most voted were the elderly and young adults
03 — Solution Scoping

Diverge, converge, and dot-vote toward "long-term resilience."

We went into a diverge + converge phase to define "promoting long-term resilience" in our initial HMW by really thinking through the need, stakeholder, and outcome. We first collected secondary resources and interviewed 6 peers for early-stage insights:

I don't feel 'bad enough' for traditional therapy, but existing mental health apps feel generic. I need preventive tools integrated seamlessly into daily life — something personal, flexible, and engaging.

— A recent graduate who just landed a job
1How might we aid young adults transitioning from academia to workforce identify the right (tech) tools that give them the right information for success in the job market?
2How might we help young adults transitioning from academia to workforce better manage stress when facing career challenges while promoting overall wellness? ✓
3How might we provide young adults transitioning from academia to workforce with an integrated physical health program for better mental health management?
4How might we encourage young adults transitioning from academia to workforce to still have sight of their goals through consistent short-term planning to increase their efficiency?
Ideation stickies converging into three concepts
Second diverge + converge: solutions in 3 categories — reduce stress, build resilience, fill the gaps — dot-voted to the top 3 concepts
Storyboard of the hypothesized user journey
Storyboard of our hypothesis, walked through with grad students in a second round of interviews

Focusing on small wins.

Due to the limited timeline of the project, we chose to focus on small wins based on:

Our hypothesis

Our user's belief in their own progress and self-worth will be reinforced because of small wins and positive affirmations delivered regularly via the plugin dashboard.

Touchpoint → a visual dashboard of small wins

04 — Prototyping

A Chrome plugin that rewards, without distracting.

We agreed on a visual dashboard users engage with while job-surfing — but we didn't want it to be distracting. So we planned a Chrome plugin that rewards users with positive affirmations and small win badges. I created the workflow and UX content based on our revised HMW, and dived into what the small wins are and what our users — young adults overwhelmed by early career transition — need reminding of most to prevent them from crashing. For nudge names and tone, I took inspiration from apps that have done amazing things in encouraging habit-building, such as Duolingo and Headspace.

01

UX Elements and Workflow

UX visual designed by Ningyu Fan

We developed 2 hypotheses to test the mockup's affirmation prompts through moderated remote interviews with 2 health experts and 2 graduate students, plus unmoderated testing. H1: affirmations like virtual badges and small-win reminders benefit career transitions not just career-wise but health-wise. H2: if users can track and visualize small personal wins, they'll feel more motivated and less overwhelmed during their transition.

Dashboard UX elements and nudges
Mood-based achievement badges
Nudges, small win logs, and mood-based badges
02

Unmoderated Testing

Survey designed by Michael Agyeman-Prempeh

We sent out a survey with semi-qualitative questions to understand how users interact with our mockup and what parts of the dashboard feel desirable.

71%

very likely to use a plugin like this during stressful periods

60%

found custom goal setting most useful and motivating

90%

liked the affirmative tone and health-conscious nudges

Gradually Chrome plugin feedback survey
The feedback survey, anchored by a plugin walkthrough video
03

Next Iteration

Through a UX mockup, we validated that users found the gentle tone + visual metaphors (gardens, mood colors) highly effective — and many wanted the tool to "understand" their behaviours and proactively suggest next steps and goals that would best suit them.

Moderated test session with a health expert
My teammates conducting a moderated test session with a health expert
05 — Value-Aligned Archetype System

Challenge + work style → sustainable goals.

Small wins are different for everyone, even at similar stages in life — so it's important to give users autonomy to customize their experience. This led to the Value-Aligned Archetype System, an onboarding process that helps a lightweight ML component make the plugin more responsive to a user's habits over time:

Onboarding questions generating personas like The Gentle Restarter and The Lost Explorer
Onboarding answers generate personas with suggested goals
06 — Growth

Meeting users not just with features, but with care.

This project reinforced the importance of emotional UX design. Individually, I grew in:

Next, I hope to refine this into a working MVP, integrating ML and testing how different user archetypes affect engagement, retention, and perceived emotional support.

Thanks for reading :)

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